Tuesday

I was a bit excited about today as we had booked in 3 of our own clients (we have generally only been seeing 2 of our own each day). It became very interesting when we realized we were actually seeing 4 clients and that we had double-booked! We had 2 clients booked in for 9.30am. This incident is discussed below. We saw our clients individually – this is the first time I treated a client all by myself!

1. We booked in 2 clients for 9.30. When we realized this both clients were already waiting outside and it was 9.30! We had seen both clients previously and this was their second time seeing us. We quickly decided to spilt up and treat each one separately. There wasn’t really any other option. At first I was a little nervous as I haven’t seen a client by myself but I realized it would be a great learning experience and there really wasn’t anything to be worried about.

2. I thought I handled it well. It didn’t take long to get over the nerves. I re-assessed the client and provided a treatment I felt was appropriate. The client felt better by the end of the session so I think that it went well.

3. I gradually started to feel more comfortable. I discussed an issue with my supervisor regarding the client and we decided the treatment could still be done. I felt confident after talking to my supervisor as there had been issues with the sharp/blunt test but we got this sorted out.

4. Next time I think we would just not double-book! We should be more careful about booking in clients and make sure we write down everything in the appointment book.

5. We should write down future appointments as soon as we make them with the clients. We write it on the card for the client and should transfer it straight into the book.

6. I think we managed seeing clients individually very well and I wouldn’t be so worried about doing it in the future. Seeing more clients in a day went very well too – I think it’s better when we are actually doing something!

7. We had questions about the IF but caught our supervisor at a good time when he wasn’t busy and he helped us out. It had 2 dials with HZ so we got a little confused. I also want to query braces as we taped a client’s knee but she got a rash from the tape, so I was wondering what the procedure for braces is.